Whatever the problem, it can be fixed!

This service includes troubleshooting any PC related issue and will consist of an initial review by phone to assess the problem and a time estimate and cost given.  Before any recommendations are made, payment terms will be stated and agreed.  On customer agreement to proceed, a solution will then be found and provided either by remote support (with your permission) or via a site visit.

NOTE: Most problems can usually resolved in an hour, unless faulty hardware is present or there is a more involved software issue.

Price:  £35.00 per hour for on-site support (charged by the 1/2 hr after the first full hour).

Price:  £25.00 per hour for remote support (with your permission we would take control of your computer during a secure session and fix from our office).  Please note that not all computer problems can be resolved by remote session.

Find out more

If you would like to find out more about my computer troubleshooting services please call me on either 01473 831839 or 07915 665474 or use my contact form and I’ll get right back to you.  If I don’t answer the phone please leave a message as I could be zooming around in my car visiting clients.  I’ll always call you right back as soon as I’m able.