This service includes troubleshooting any PC related issue and will consist of an initial review by phone to assess the problem and a time estimate and cost given. Before any recommendations are made, payment terms will be stated and agreed. On customer agreement to proceed, a solution will then be found and provided either by remote support (with your permission) or via a site visit.
NOTE: Most problems can usually resolved in an hour, unless faulty hardware is present or there is a more involved software issue.
Price: £35.00 per hour for on-site support (charged by the 1/2 hr after the first full hour).
Price: £25.00 per hour for remote support (with your permission we would take control of your computer during a secure session and fix from our office). Please note that not all computer problems can be resolved by remote session.